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Privacy statement SVIAM
Introduction
SVIAM takes your privacy very seriously and shall handle your personal data with the utmost security and care. In this Privacy Statement you will learn how we handle your data as well as learn about your rights concerning our processing of your data. We advise that you read this Privacy Statement thoroughly. Should you have any questions or remarks, please contact us at oscar@sviam.nl.
Who is SVIAM?
SVIAM is the stichting Stichting Voor Integrale Aanpak Mensenhandel, with registered office at (6713 KG) Ede listed at the Traderegister of the Dutch Chamber of Commerce under 73975206.
SVIAM is as the controller ultimately responsible with regard to the processing of your personal data.
How does SVIAM use your personal data?
Underneath you will find an overview of the purposes for the processing of your personal data. You will also find a specification of which data SVIAM uses for that specific purpose, the legal justification, and the amount of time SVIAM keeps this data. For clarity’s sake, we have categorised the purposes.
Services, customer management and financial administration
Purpose: | Invoicing |
Information: | Company name, Billing address, Bank details |
Legal basis: | Necessary for the performance of a contract |
Storage period: | maximum 7 years |
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Purpose: | Order Management |
Information: | Home address, Billing address, Email, Phone, Payment information, COC number, VAT number, Customer number |
Legal basis: | Necessary for the performance of a contract |
Storage period: | maximum 7 years |
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Purpose: | Services |
Information: | Home address, Email, Data necessary to provide the service, Data generated by the service |
Legal basis: | Necessary for the performance of a contract |
Storage period: | maximum 7 years |
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Purpose: | Handling complaints |
Information: | Home address, Email, Data necessary to provide the service, Data generated by the service |
Legal basis: | Necessary for the performance of a contract |
Storage period: | maximum 7 years |
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Purpose: | CRM |
Information: | Name, Email, Location, Phone |
Legal basis: | Legitimate interests |
importance: | Only manner to achieve purpose |
Storage period: | maximum 7 years |
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How did SVIAM obtain your personal data?
SVIAM has obtained your data because you have provided this data to us.
What are your rights?
Under the European General Data Protection Regulation you have a number of rights with regard to your data and the processing thereof:
Access
You may access your personal information and make any necessary changes in your account. If you would like to see which personal data SVIAM has obtained about you, you may exercise your right of access by submitting a request to SVIAM.
Making changes
If you wish to make changes to the personal information that you have seen as a result of a request for access and you are unable to make the changes yourself in your account, you may request that SVIAM makes these changes for you. You may request that SVIAM modifies, corrects, supplements, erases or shields your information.
Restriction of processing of personal data
You also have the right, under certain conditions, to ask SVIAM to restrict the processing of your personal data.
Right to object
If processing of your data takes place on the grounds of 'legitimate interest' by SVIAM or a third party, you have the right to object to that processing.
Portability of data
You have the right to obtain your personal data from SVIAM. SVIAM will provide this in a structured and commonly used format, which can easily be opened using commonly used digital systems.
Withdrawing consent
When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing, but does mean that we will no longer be allowed to process this data in the future. It may also result in SVIAM no longer being able to provide you with certain services.
Response from SVIAM
A request can be sent to oscar@sviam.nl. SVIAM will comply with your request as soon as possible and in any case no later than one (1) month after SVIAM has received such a request. If SVIAM rejects your request, we will indicate in our reply why the request was rejected.
Recipients of your personal data
It is possible that SVIAM is required to submit your data to a third party, for example to fulfil a legal obligation.
Can changes be made to this Privacy Statement?
This Privacy Statement is subject to changes. We therefore advise you to regularly read the Privacy Statement for any such changes.
Questions, remarks, and complaints
If you have any questions regarding this Privacy Statement or the way in which SVIAM uses your data, you can send an e-mail to oscar@sviam.nl. If you have a complaint about the way your data is processed, please send an e-mail to oscar@sviam.nl. Furthermore, you always have the right to contact the competent national data protection authority. In The Netherlands, this is the Autoriteit Persoonsgegevens.